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asked April 7th 2020

Password change

Hi, I have forgotten my password and have tried unsuccessfully to change it.
I enter my new password twice as directed but when I then go to sign in, my new password is not recognised.
Could you please help.


hi joanrogan, sorry to hear that you are having difficulties with your password. Please contact [email protected] or fill in the 'Contact Us' form under Support on the main menu and we'll get that sorted asap. Sorry for any inconvenience caused. Kind regards, David