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Welcome to the Cake Decorators Q&A

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asked June 10th 2012

Angela

Hi having trouble with chocolate wrap cake, only able to view overview, also cant get peony rose tutorial either.

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Hi having trouble with chocolate wrap cake, only able to view overview, also cant get peony rose tutorial either.

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Hi Angela, I checked this out for you on my internet explorer.  First 2 lessons  of choc wrap played ok then lessons 3,4 and 5 wouldn’t come up without a few stops and starts.  Too many people using the www on a Sunday?  It would be helpful if we could download lesson and watch.

 

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Thanks Jayess,  actually managed to get it to play, just finished watching it, and cant wait to give it a try.

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Hi

Glad to see you have managed to get this to work. What was the nature of the problem? Was it “loading” but not playing?

Jayess, yes this could be to do with a slow connection due to usage. We can not offer downloads as part of membership as we don’t feel they would work with the membership format as all the courses could then be downloaded for one months payment.

Thanks for your feedback, let me know if you have any more questions

Paul Doffman

Customer Support

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