Welcome to the Cake Decorators Q&A

Hi I’m trying t watch the Rudolph cake but everytime I try and click anything but the overview, it keeps going back to the overview. Is there something wrong with the videos? Many thanks

Hi Photoloudon,
Check you are logged in! If you are not you will only see the overview whichever lesson you clicked on. You may have been logged out without realising it.x

Hi thanks for your reply. I’m logged in but still won’t work :-/

Hi Photoloudon

If you’re still having a problem accessing the tutorial email either [email protected] or matt@designer-cakes. com. they will be able to help.

I have the same problem, is it because I only have the free membership?

Hi L-Anderson

Free membership will gain access only to the free/beginners section and that is the reason why you are unable to see the main tutorial library. Membership can be upgraded here http://www.cakeflix.com/help-and-support just scroll down to the heading which says ‘Membership’ then to ‘how to upgrade from free membership’. Hope this helps.

Thank I for ur help! 🙂 will sort that out x

I am paying for a membership and still unable to access any videos today.