Welcome to the Cake Decorators Q&A

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asked November 10th 2013

Rudolph cake

Hi I’m trying t watch the Rudolph cake but everytime I try and click anything but the overview, it keeps going back to the overview. Is there something wrong with the videos? Many thanks

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Hi I’m trying t watch the Rudolph cake but everytime I try and click anything but the overview, it keeps going back to the overview. Is there something wrong with the videos? Many thanks

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Hi Photoloudon,
Check you are logged in! If you are not you will only see the overview whichever lesson you clicked on. You may have been logged out without realising it.x

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Hi thanks for your reply. I’m logged in but still won’t work :-/

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Hi Photoloudon

If you’re still having a problem accessing the tutorial email either [email protected] or matt@designer-cakes. com. they will be able to help.

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I have the same problem, is it because I only have the free membership?

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Hi L-Anderson

Free membership will gain access only to the free/beginners section and that is the reason why you are unable to see the main tutorial library. Membership can be upgraded here http://www.cakeflix.com/help-and-support just scroll down to the heading which says ‘Membership’ then to ‘how to upgrade from free membership’. Hope this helps.

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Thank I for ur help! 🙂 will sort that out x

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I am paying for a membership and still unable to access any videos today.

7 Day Free trial