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Welcome to the Cake Decorators Q&A

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asked October 20th 2012

Already a member and enqs about special birthday membership.

I am already a member having paid an annual fee and my year expires on 22nd November 2012. I am interesting in applying for a further years membership at the birthday rate of £71, but if I do that now will I lose a month on my existing membership as they will overlap with each other. I have tried to look the answer up on your FAQ but I cannot find it any where. Also I do not want my existing membership that I have now to automatically renew on 22nd November so please can you ensure that, that does not happen.
I await your answers.
Regards,
Cheryl MacFarlane.

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I am already a member having paid an annual fee and my year expires on 22nd November 2012. I am interesting in applying for a further years membership at the birthday rate of £71, but if I do that now will I lose a month on my existing membership as they will overlap with each other. I have tried to look the answer up on your FAQ but I cannot find it any where. Also I do not want my existing membership that I have now to automatically renew on 22nd November so please can you ensure that, that does not happen.
I await your answers.
Regards,
Cheryl MacFarlane.

0

Hi Cheryl,

Thanks for your question. If you would like to pay for the birthday offer now we can add it to the end of your subscription on the 22nd. This way there will be no overlap and you can take advantage of the offer. Your current subscription is not set to automatically renew.

Could you drop me an email ([email protected]) or call David on 0141 552 3457 if you would like to go ahead and do this.

If anyone else is in a similar situation drop me an email too and we can offer the same.

Cheers

Paul Doffman
Customer Support