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Welcome to the Cake Decorators Q&A

1
asked June 7th 2012

Online courses

Hi,I seem to be having problems viewing new videos,from the sports huddle cake to the peony I am only ble to view the over view viHesse is any one else having problems.

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Hi,I seem to be having problems viewing new videos,from the sports huddle cake to the peony I am only ble to view the over view viHesse is any one else having problems.

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Hi Denise, there are two different posts on the go already, one which I posted first thing this morning headed Peony flower tutorial and the other headed Peony flower. There is a lot of information on both postings, the latest info from David Brice to say the technical team is still working to sort the problem out. Apparently all three browsers are behaving differently. Please have a look at the other postings.

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Each video has 2 tabs ‘overview’ and ‘course lessons’.  Are you clicking on course lessons?  Also if you hover over ‘playlist’ you will see various lesson parts.

The site is having a few problems tonight though!

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Hi Denise

Thanks for getting in touch about this and thanks to everyone else for helping out here.  I’ve just posted in this question to say I have come up with a work around to the peony flower course that everyone seemed to be having problems with. However you seem to be describing a different problem.  I have not heard of anyone else struggling to watch all the courses since the huddle cake.

Is this the same problem with all the courses? Would this be a fitting decription of whats happening for you: The preview video on the “overview” tab plays as normal but when you click on the “course lessons” tab there is a blank white space where the playlist videos should be with only the “tools” and “ingredients” drop down toggles are showing?

Could you let me know  what browser you are using and if you can now see the Peony course?

Cheers

Paul Doffman

Customer Support

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Thanks Paul,sorted the others out now,didn’t see the tab I had to press at the side sorry,still having problems with the peony,hopefulswill will have it sorted soon.

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Thanks Paul,sorted the others out now,didn’t see the tab I had to press at the side sorry,still having problems with the peony tho,I am using the apple i pad 2 so it will be safari.