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Welcome to the Cake Decorators Q&A

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asked January 21st 2013

Problem with sound

Hi, when i try and watch a couple of the tutorials i dont get any sound. Just wondering if this is a problem in general or just with me? I have watched a few today fine but then i tried to watch the chocolate wrap one and after the music stops i cant hear him talking.

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Hi, when i try and watch a couple of the tutorials i dont get any sound. Just wondering if this is a problem in general or just with me? I have watched a few today fine but then i tried to watch the chocolate wrap one and after the music stops i cant hear him talking.

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Hi Jony,

The audio does work on some of the older tutorials (ie. chocolate wrap) it is just in a mono format, so on that one in particular the audio for Pauls voice is panned to the left speaker and will maybe appear slightly quieter.

If your PC or tablet is outputting sound in mono this could cause the problem, try plugging some headphones in and see if that fixes the issue.

We are working on fixing this for older content in the future.